1. Personalization by User Type and Preference
2. Busy Work Eliminated Through Software
3. Attentive Implementation
4. Easy to Learn and Easy to Use
5. Low Upfront Cost & A Long Term Relationship


1. Personalization by User Type and Preference

No two people use information the same way, and typically different users require different functionality. Because of the diverse range of user needs from a healthcare information system, we alter what functionality each user sees when they log into a secure SurgiScheduler online calendar. Under this approach, when an outside private practice scheduler looks at a stand-alone surgery center’s block time schedule for next week , that outside scheduler only sees their own events (both confirmed and requested)--not those of the entire center. With this information, the scheduler's practice can stay on top of block utilization without disturbing the surgery center schedulers. At the same time, surgery management center doesn't have to give an outside user complete system access to answer basic questions. This user defined access creates a win-win proposition for all everyone who accesses the calendar.

In addition to functionality defined by user type, communications and access can be adjusted for individual user preferences. For example, some doctors like to use the Internet; some like to use their cell phones; some use a wireless device; and others just want a printed schedule. Because we can satisfy all these requests, doctors and practice managers can work the way that they want to.
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2. Busy Work Eliminated Through Software

Ask any of our clients. Modern day use of handwritten faxes and repeated phone tag can be reduced through a better use of Internet software. By using drop down menus and Internet based forms, outside doctors' offices can do a better job scheduling procedures in a shorter period of time. Because the same form can also be reviewed and confirmed online, as much as $40 in labor time can be saved per event scheduled at the surgery center. This potential savings per month, combined with the added scheduling accuracy and the reduction of busy work, make a powerful case for the value of simple software automation.
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3. Attentive Implementations

Unlike many software companies, we spend less time selling upfront and more time listening to your needs during implementation. Whether it is a number that you want to track, a report to run, or an automatic text message to a cellphone, we listen to your detailed needs and make sure that your software helps you manage better. For example, a private practice can track hospital lists, vacation schedules, and call schedules. An outsourced surgical contractor company can track case durations, travel time, or invoice numbers. A surgery center can track client utilization rates and confirmation patterns.
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4. Easy to Learn and Easy to Use

Due to the complexity of other practice management systems, clients who stand to benefit most from our system resist learning something new . To counter this resistance, we've designed an interface that is very easy to use. Within an hour’s time, we have found that even someone without ANY previous computer experience can schedule a surgical procedure for a patient. With information and functionality intuitively placed, we have found that someone with limited computer experience typically can configure selected features in less than a half day. And if this isn't easy enough, you can always call us. Customer service is included with your quarterly subscription rate.
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5. Low Upfront Cost & A Long Term Relationship

If our customers get the benefit of software use over time, we don’t think they should have to pay for everything upfront. Instead, we offer a low upfront licensing fee and a monthly subscription fee which includes software updates, daily data back-ups, 24 hour data availability, and customer service. Upon request, we also provide ongoing custom feature development so that your technology is never outdated.
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